Privacy Policy
I Can Player Development LLC DBA ICAN Basketball
Effective Date: May 9, 2025
Last Updated: May 9, 2025
1. Company Information
Business Name: I Can Player Development LLC, Keith Travis
DBA: ICAN Basketball
Address: 499 Aldo Ave, Santa Clara, CA 95054
Email: [email protected]
Phone: +1 408-944-5440
Website: https://icanbball.com/
2. Information We Collect
We may collect the following types of personal information when you interact with our website or services:
• First and last name
• Email address
• Phone number
• Physical address
• Payment information (processed securely through third-party payment processors)
• Communications you send us
• Any other information you voluntarily provide
3. How We Use Your Information
We use the information we collect for the following purposes:
• To provide and manage our basketball training and development services
• To communicate with you about your account, orders, or services you have requested
• To send appointment confirmations, scheduling updates, reminders, and follow-ups
• To send promotional messages, special offers, and service announcements (only with your explicit consent)
• To process payments and manage memberships
• To improve our services and website
• To comply with legal obligations
4. SMS / Text Message Communications
By providing your phone number and opting in through our website forms, you may consent to receive SMS text messages from I Can Player Development LLC DBA ICAN Basketball. We operate two types of SMS messaging:
Transactional Messages: These include appointment confirmations, scheduling updates, reminders, account notifications, and other service-related communications.
Marketing Messages: These include promotions, special offers, discounts, event announcements, and service updates.
Important disclosures regarding our SMS program:
• SMS consent is NEVER sold, shared, or disclosed to third parties or affiliates for marketing purposes, except to our SMS service providers who assist in delivering messages on our behalf.
• Message frequency may vary based on your interactions with our services.
• Message and data rates may apply depending on your mobile carrier and plan.
• To get help, reply HELP to +1 408-944-5440.
• To opt out of SMS messages at any time, reply STOP to +1 408-944-5440. You will be removed from our messaging list immediately.
Opting in to SMS messages is entirely voluntary and is not required to receive our services or submit a form on our website.
5. How We Share Your Information
We do not sell or rent your personal information to third parties. We may share your information in the following limited circumstances:
• Service Providers: We may share information with trusted third-party vendors who assist us in operating our business (e.g., payment processors, SMS providers, scheduling software). These parties are contractually obligated to keep your information confidential and use it only for the services they provide to us.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid legal process.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
We do not share SMS opt-in consent data with any third party except our SMS delivery service providers.
6. Data Retention
We retain your personal information for as long as necessary to provide our services and fulfill the purposes described in this policy, or as required by law. When your information is no longer needed, we will securely delete or anonymize it.
7. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
• The right to access the personal information we hold about you
• The right to request correction of inaccurate information
• The right to request deletion of your personal information
• The right to opt out of marketing communications at any time
• The right to opt out of SMS messages by replying STOP
To exercise any of these rights, please contact us at [email protected] or +1 408-944-5440.
8. Cookies and Website Tracking
Our website (https://icanbball.com/) may use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and improve our services. You can control cookie settings through your browser preferences. Disabling cookies may affect certain features of our website.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies before providing any personal information.
10. Children's Privacy
Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will take steps to delete that information promptly.
11. Security
We take reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will post the updated policy on our website with a revised effective date. Your continued use of our services after any changes constitutes your acceptance of the updated policy.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
I Can Player Development LLC, Keith Travis
DBA: ICAN Basketball
499 Aldo Ave, Santa Clara, CA 95054
Email: [email protected]
Phone: +1 408-944-5440
Website: https://icanbball.com/
This Privacy Policy was prepared in accordance with A2P 10DLC SMS compliance requirements.